Throughout Starbucks history, it has sought to be a different kind of company.  Starbucks is driven by purpose, to create positive impact and strives to lead by example. 

Starbucks has set ambitious goals across a range of Environmental, Sustainability and Governance (ESG) initiatives. The company does this to meet the moment, and to exceed the expectations of its partners, customers, suppliers and communities.  By doing this well, the company supports the responsible growth of its business.

Each year, Starbucks reviews its performance in the publication of its Global Environmental and Social Impact (GESI) Report. It is an act that is committed to transparency and accountability.

Taking this step allows Starbucks to celebrate its achievements. It also shows where the company can do more to meet its goals.  By delivering both of these outcomes, it also shows just how far the company has come, and affirms that its commitment to achieve positive impact is best realized through working with partners to constantly attempt to meet ambitious goals.

This year’s report shows how Starbucks has lived true to its values and mission as a purpose driven company in FY22.

See related article: Starbucks Expands To 3,500 Greener Stores Globally

Investing in Partners

Starbucks likes to say that they are not in the coffee business serving people, but in the people business serving coffee. Employees — who are called partners — are the heart of the Starbucks experience. The wage increases, training program expansion and equipment upgrades for U.S. retail partners in FY22 totaled $1 billion. Starbucks’ effort to improve partners’ experience is founded on a deep commitment to advance inclusion, diversity and equity—and the belief that the company is at its best when it creates inclusive and welcoming environments.

Caring for Communities and the Planet

Starbucks believes it is its responsibility to build a more sustainable, equitable and resilient future for coffee, communities and the planet. The company is working to create the future it dreamt of through the lens of humanity, with a deep commitment to global human rights, responsible and ethical sourcing, community leadership from its partners and a focus on giving more than what is taken from the planet.

Advancing Equity and Inclusion

Starbucks is dedicated to creating a culture of warmth and belonging, where everyone is welcome and respected. The company’s work to advance inclusion, diversity and equity at Starbucks has already led to important policies, programs and initiatives. There is still more to be done, and the company is committed to taking further actions toward tangible and lasting change.