Help us improve your experience, delivering more of what you want
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Deliver pre-approved reusable assets to enable faster, personalized content generation HCP preferences have changed - our main competitor for HCP time and attention? Dr Google. As customers expect on-demand access to personalized questions, too many are turning to unapproved sources for answers. But with the weeks it can take to get individual new sources of... |
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The home of clinical collaboration. The pandemic response has accelerated technology adoption in clinical trials, but we have neglected patient needs by failing to develop co-created, data-driven, standardised and accountable trial designs. In the face of rethinking clinical strategy, our mission is clear: it’s time to develop a better system. We must establish new... |
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Europe’s collaborative home for commercial, marketing and medical affairs leaders. We all agree, the future of customer engagement is a digitally-optimised, omnichannel strategy, orchestrated across silos with hybrid functionality, but when? And how? Talk is no longer enough, it’s time to implement or become obsolete, forgotten stragglers in the race for customer time and attention. There is... |
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Empowered Agents, Intelligent Automation, Seamless Experiences Without these, does your organization have what it takes to be truly customer-centric?It’s no secret that service and experience have moved into the heart of business strategy. Two thirds of organisations now compete on customer experience alone. 87% of business leaders have identified CX as their top growth engine. Those... |
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