• Simplified Home Sustainability: ING Upgrader provides end-to-end support, from energy-saving advice to installation and financing.
• Smart Investments for Homeowners: Upgrades like solar panels or insulation can boost home values by up to 15%, while reducing energy costs.
• Future-Proof Solutions: Helps ING customers align with stricter EU energy standards, ensuring long-term financial and environmental benefits.

ING has introduced the ING Upgrader, an all-in-one service designed to make sustainable home improvements easier and more accessible for its mortgage customers. Launched on December 9, the service addresses customer concerns about complexity, costs, and lack of guidance in upgrading their homes for energy efficiency.

Tackling Climate Challenges

The built environment is a major contributor to CO₂ emissions, and ING is committed to driving change. Peter Jacobs, CEO of ING Netherlands, highlights the dual focus:

“We can ensure that new construction minimizes its CO₂ footprint, but we make an even greater impact by improving existing homes to be more energy-efficient and sustainable.”

Through partnerships like Winst uit je woning, ING simplifies the energy transition for households, supporting the bank’s goal to accelerate low-CO₂ living across the Netherlands.

Related Article: ING and EIB Provide €600 Million to SMEs in the Netherlands, Belgium and Luxembourg To Boost Sustainability

How ING Upgrader Works

Customers begin with the Upgrade Check, a digital tool offering:

• Non-binding insights into sustainability options.
• Cost-benefit estimates tailored to their home.

If action is chosen, ING Upgrader provides:

1. Sustainability advisor visits to outline potential savings and measures.
2. Financing options, if needed.
3. A detailed savings plan and quotes from certified installers.
4. Professional installation of upgrades like heat pumps, solar panels, and insulation.
5. A free new energy label, reflecting the home’s improved efficiency.

Customers can track progress via the ING App or My ING, ensuring transparency and convenience throughout the process.

Smart Financial and Environmental Investment

Sustainable upgrades are a win-win: homeowners save on energy costs and increase property value. Research shows:

• Upgrading from energy label D to A can raise home values by 7.6%.
• Moving from label G to A boosts values by up to 15%.

Folkert van der Ploeg, Director of ING Wonen, emphasizes ease for customers:

“With ING Upgrader, customers are in the driver’s seat. They have a single point of contact and can manage the entire process digitally.“

Supporting the Energy Transition

Beyond individual benefits, ING Upgrader advances societal goals:

• Reducing household emissions and reliance on fossil fuels.
• Preparing homes for stricter EU energy standards.
• Making ING’s mortgage portfolio more sustainable and future-proof.

For ING, this initiative strengthens its role in financing the energy transition while offering meaningful solutions for customers.

With Winst uit je woning as a partner, ING Upgrader simplifies the journey toward energy-efficient living, ensuring a sustainable, comfortable, and financially sound future for homeowners.

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